The South African Social Security Agency (SASSA) provides social grants to eligible citizens.
SASSA cardholders can use their cards to purchase airtime and access various services.
Load airtime with SASSA card
You can buy airtime with your SASSA card using a mobile payment platform. Here’s a step-by-step process:
Step 1: Check Your Phone’s Network Coverage
Ensure that your mobile phone has network coverage to access the internet.
Step 2: Download and Install the Mobile Banking App
Download and install a mobile banking app compatible with your SASSA card, such as Capitec, Absa, FNB, or Nedbank.
Step 3: Register or Log in to the Mobile Banking App
Launch the app and follow the instructions to register a new account or log in to your existing account.
Step 4: Link Your SASSA Card to the Mobile Banking App
Link your SASSA card to the mobile banking app by entering the required details, such as your SASSA card number and PIN.
Step 5: Access the Airtime Purchase Feature
Locate the “Airtime” or “Recharge” option within the mobile banking app.
Step 6: Select the Desired Airtime Amount
Choose the amount of airtime you want to purchase.
Step 7: Confirm the Purchase
Review the selected airtime amount and confirm the purchase.
Step 8: Enter Your SASSA Card PIN
Enter your SASSA card PIN or mobile banking app PIN to authorize the transaction.
Step 9: Wait for the Transaction Confirmation
Wait for the transaction confirmation message or notification on the mobile banking app.
Step 10: Verify the Airtime Balance
Check your mobile phone’s airtime balance to ensure that the airtime has been successfully added.
SASSA Contact
To contact SASSA for assistance, you can:
- Call their toll-free helpline at 0800 601 001
- Visit the SASSA website for information and updates
- Find district office addresses and contact numbers on the SASSA Services Portal