The South African Social Security Agency (SASSA) has urged social grant beneficiaries to replace their SASSA gold cards with the new Postbank black cards.
This transition is crucial to ensure uninterrupted access to grants.
Important Deadline for SASSA Gold Card Replacement
The SASSA gold cards will be deactivated on 20 March 2025.
Beneficiaries who have not yet transitioned to the new Postbank black cards may face disruptions in making transactions from the card.
What Happens After Deactivation
After deactivation, beneficiaries will not be able to use their SASSA gold cards to make any transactions, even if they have funds in their account.
However, Postbank will continue to replace SASSA gold cards with new Postbank black cards in all its card replacement sites.
Ensuring Continuous Grant Payments
Postbank and SASSA have assured that all social grant beneficiaries will continue to be paid, including those who have not been able to get their black cards.
Payment Restrictions at Post Office Branches
Post Office branch payments will be restricted to social grant beneficiaries who are yet to replace their SASSA gold cards, asylum seekers, and Postbank green Mzansi/blue cards’ grant beneficiaries.
Using Postbank Black Cards
Beneficiaries who already have Postbank black cards are urged to use their card through ATMs and retailers to access their funds.
Extended Deadline for Transition
The initial deadline for this transition was set for 28 February 2025 but was extended to 20 March 2025 to provide beneficiaries with additional time to make the switch.
Obtaining a New Postbank Black Card
The new Postbank Black Cards can be obtained at various retailers, including Checkers, Shoprite, Pick n Pay, Usave, and Boxer.
To receive a new card, beneficiaries need to present a valid South African ID or a temporary ID.
Locating the Nearest Postbank Black Card Collection Point
Beneficiaries can use their cellphones to locate the nearest place in every province where they can collect their Postbank Black Cards by dialing *120*355# and following the prompts.
Benefits of the New Postbank Black Card
The new Postbank Black Cards offer several benefits, including:
- Improved security features
- One free card replacement per year
- Three free withdrawals in stores per month
- One free monthly statement over the counter
SASSA Contact
For more information on the SASSA gold card replacement process or to inquire about your grant payments, contact SASSA:
- Phone: 0800 60 10 11 (Monday to Friday, 8am to 4pm)
- Email: srd@sassa.gov.za
- Website