Lost SASSA card? Here’s what to do 

The South African Social Security Agency (SASSA) provides financial assistance to millions of South Africans through various grant programs.

As a SASSA grant holder, losing your SASSA card can be a stressful experience. However, there is a solution to this problem.

Lost SASSA card? Here’s what to do

If you have lost your SASSA card, remain calm and follow the steps outlined below.

It is essential to report the incident to Post Bank or the SASSA office directly to prevent anyone from using your lost card.

SASSA Card Lost: Necessary Steps to Take

To replace your lost SASSA card, follow these steps:

Step 1: Report the Incident

Immediately report the loss of your SASSA card to Post Bank or the SASSA office directly.

Step 2: Obtain a SASSA Fraud Affidavit Form

Get a SASSA Fraud Affidavit form from the nearest SASSA proposed post office or official SASSA office.

Step 3: Fill Out the Affidavit Form

Carefully fill out the Affidavit form without any mistakes, as errors can cause more problems.

Step 4: Attach Required Documents

Attach a front and back photocopy of your ID card with the affidavit form.

Step 5: Explain the Incident

Explain the incident in the section provided on the affidavit form.

Step 6: Submit the Form

Submit the completed affidavit form to the SASSA office or the SASSA Post Branch where you are dealing with all this.

How to Write an Affidavit for a Lost SASSA Card

Writing an affidavit for a lost SASSA card is a crucial step in the replacement process.

Ensure you fill out the form accurately and attach the required documents.

Can I Apply for a New SASSA Card Online?

Currently, SASSA does not offer online applications for new SASSA cards.

You need to visit the SASSA office or the SASSA Post Branch in person.

Do SASSA Cards Have to Be Replaced?

Yes, if your SASSA card is lost or stolen, you need to replace it to prevent anyone from using it.

How Can I Withdraw Money from SASSA Without a Card?

If you have lost your SASSA card, you can still withdraw money from SASSA using alternative methods.

However, this may require visiting the SASSA office or the SASSA Post Branch in person.

SASSA Contact

If you need assistance with your SASSA application or have questions about the lost SASSA card replacement process, contact SASSA through the following channels:

  • Phone: 0800 60 10 11
  • Email: info@sassa.gov.za
  • Website
  • Physical address: SASSA Head Office, 711 5th Street, Pretoria, 000