The South African Social Security Agency (SASSA) provides social grants to eligible citizens.
SASSA cardholders can manage their accounts and access various services online.
Resetting Your SASSA Password Online
Resetting your SASSA password online is a straightforward process.
Step 1: Navigate to the SASSA Website
To initiate the process, visit the official SASSA website.
Step 2: Find the Self-Service Menu
Locate the self-service icon, typically represented by three horizontal lines in the top right corner, and select the “Reset Password” option.
Step 3: Enter Your Identification Number
Input your 13-digit South African ID number, ensuring it matches your registered profile.
Step 4: OTP Verification
SASSA will dispatch a one-time password to your registered cellphone number via SMS. Retrieve this OTP code and input it on the password reset page.
Step 5: Generate a New Password
Devising a new password for your SASSA online account, select a robust, distinctive password that is easy to remember.
Step 6: Confirm the New Password
Re-enter the same password to confirm the change, ensuring the passwords match to finalize the process.
Step 7: Access Your SASSA Account
With your new password confirmed, you can now use it to log in and access your SASSA online account.
Instances When You Should Reset Your SASSA Password
Common situations that necessitate a reset of your SASSA online password include:
- Forgetting your existing password
- In the event of a security breach or compromised password
- When your account gets locked due to multiple failed login attempts
- If your password expires and requires modification
- When your password no longer meets complexity standards
Tips for Resetting SASSA Passwords
Consider the following useful tips when resetting your SASSA online password:
- Reset your password from a private and secure connection, avoiding public Wi-Fi networks
- Devise a strong and unique new password that is easy to remember
- Keep your new password confidential and refrain from sharing it with others
- Update your new password across any linked accounts or services
- Refrain from using the same new password for multiple accounts
SASSA Contact
To contact SASSA for assistance, you can:
- Call their toll-free helpline at 0800 601 001
- Visit the SASSA website for information and updates
- Find district office addresses and contact numbers on the SASSA Services Portal