The South African Social Security Agency (SASSA) provides various grants to support vulnerable individuals in South Africa.
One of these grants is the Social Relief of Distress (SRD) grant, which offers financial assistance to unemployed individuals living in South Africa.
However, some applications may be referred to the Southern African Fraud Prevention Service (SAFPS) for further verification.
What Happens If You Are Listed on SAFPS?
If your SRD grant application status reads “Referred SAFPS,” it means that your application has been referred to SAFPS for further verification.
This step is taken to ensure the integrity of the relief system and to safeguard against potential fraudulent activities.
What Does “Referred” Mean on My SRD Grant?
“Referred SAFPS” indicates that SASSA has detected a potential issue related to social grant fraud linked to your ID number.
To ensure the integrity of the application process, SASSA collaborates with SAFPS to scrutinize applicants’ details for any fraudulent activity.
Possible Reasons for Being Referred to SAFPS
Your SRD grant status may be marked as “SAFPS” due to discrepancies or inconsistencies found during the application process, or detection of a prior instance of social grant fraud linked to your ID number or personal details.
How Long Does My Name Stay on SAFPS?
The length of time your name stays on SAFPS is not specified.
However, if you believe there’s been a mistake, you have the right to appeal the decision.
What Does SAFPS Stand For?
SAFPS stands for Southern African Fraud Prevention Service.
How to Know If You Have Been Defrauded?
If you believe your application has been erroneously flagged, or wish to contest the decision, you can appeal to the Independent Tribunal for Social Assistance Appeals (ITSAA) to formally review your case.
How to Appeal for Falsely Labeled SRD Grant Result for SAFPS
To appeal, follow these steps:
- Visit the Appeal Website: Go to the official appeal website of SASSA.
- Log In or Register: If you have an existing account, log in using your credentials. If not, you’ll need to register for an account on the website.
- Access Appeal Form: Once logged in, navigate to the section dedicated to appeals.
- Fill Out the Appeal Form: Provide all the required information accurately on the appeal form.
- Explain the Grounds for Appeal: Clearly articulate why you believe your application was falsely labeled and why you disagree with the decision.
- Submit the Appeal: After completing the appeal form and attaching any necessary documents, submit it through the designated portal on the website.
- Await Review: The ITSAA will review your case and decide based on the information provided.
Consequences of Social Grant Fraud
Providing false or misleading information and documents for the SASSA social grant is a crime.
SASSA can take action against fraudulent individuals, including filing a lawsuit, imposing fines, and banning them from receiving social grants.
What to Do If Your SASSA Grant Appeal Is Declined
If your SASSA grant appeal is declined, and you firmly believe in the legitimacy of your claim, you may choose to pursue legal action by taking a lawsuit against SASSA.
SASSA Contact
If you need to contact SASSA for assistance with your SRD grant application or appeal, you can reach them through the following channels:
- Phone: 0800 60 10 11
- Email: info@sassa.gov.za
- Website
- Physical Address: 10th Floor, Tower A, Momentum Park, 333 Grosvenor Street, Hatfield, Pretoria, 0028