The South African Social Security Agency (SASSA) provides eight social grants that citizens can apply for, if they are in need of financial and social support from the South African government.
To apply for these grants, applicants must provide their contact details, including a working and current phone number.
Importance of Up-to-Date Contact Details
Up-to-date contact details are crucial for SASSA to communicate with applicants and to deposit grant money into their accounts.
Providing incorrect or outdated contact details may cause delays in the application process, and applicants may miss important updates about their application status or grant collection details.
Required Contact Details
To apply for SASSA grants, applicants must provide the following contact details:
- Correct contact name
- Phone number
- Banking details
Updating Mobile Number/Contact Details for SASSA
To update your mobile number/contact details for SASSA, follow these steps:
Step 1: Visit the SRD Website
Visit the SRD website and click on the yellow bar.
Step 2: Enter Your ID Number and Application ID
Enter your ID number and Application ID.
Step 3: Select “Submit”
Select “Submit” to proceed.
Step 4: Fill in Your Email Address
Fill in your email address, if available.
Step 5: Enter Your New Cellphone Number
Enter your new cellphone number.
Step 6: Click “Submit”
Click “Submit” to continue.
Step 7: Choose the Reason for Changing the Phone Number
Choose the reason for changing the phone number.
Step 8: Fill in the OTP Sent via SMS
Fill in the OTP sent via SMS.
Step 9: Select “Submit”
Select “Submit” to complete the update process.
SASSA Contact
To contact SASSA for assistance, you can:
- Call their toll-free helpline at 0800 601 001
- Visit the SASSA website for information and updates
- Find district office addresses and contact numbers on the SASSA Services Portal