The Special Relief of Distress (SRD) grant is a vital support system for many South Africans who are struggling to make ends meet.
To ensure that grant recipients receive their payments without any issues, it is essential to keep their personal details up to date, including their cellphone number.
Updating Your Cellphone Number with SASSA
If you have recently changed your cellphone number, it is essential to update your details with the South African Social Security Agency (SASSA).
Failure to do so may result in you missing important messages from SASSA, including notifications about your grant application status or payment dates.
To update your cellphone number, you can use the SASSA website, WhatsApp, or visit a SASSA office in person.
Changing Your SRD Grant Cellphone Number via the SASSA Website
To change your SRD grant cellphone number via the SASSA website, follow these steps:
Go to the SASSA website.
Click on the “SRD Grant” tab and select “Application Status”.
Enter your ID number and click “Submit”.
Click on the “Update Personal Details” tab and select “Cellphone Number”.
Enter your new cellphone number and click “Update”.
Changing Your SRD Grant Cellphone Number via WhatsApp
Alternatively, you can change your SRD grant cellphone number via WhatsApp. To do this:
Send a message to the SASSA WhatsApp number at 082 046 8553. Type “Change cellphone number” and send the message.
SASSA will respond with a message asking for your ID number and new cellphone number.
Send the required information, and SASSA will update your details.
Changing Your SRD Grant Cellphone Number via a SASSA Office
If you prefer to change your SRD grant cellphone number in person, you can visit a SASSA office near you. To do this:
Find your nearest SASSA office using the SASSA website or by contacting the SASSA call center.
Visit the office and take your ID document and proof of residence with you.
Inform the SASSA representative that you want to change your cellphone number.
They will assist you in updating your details.
Verifying Your New Cellphone Number
After changing your SRD grant cellphone number, it is essential to verify that the new number is working correctly. To do this:
Wait for a confirmation message from SASSA.
This message will confirm that your cellphone number has been updated successfully.
Test your new cellphone number by sending a message to the SASSA WhatsApp number or by checking your application status on the SASSA website.