The Special COVID-19 Social Relief of Distress (SRD) grant, provided by the South African Social Security Agency (SASSA), has been a vital financial support system for many individuals in South Africa.
However, there may be instances where beneficiaries need to update their SRD grant details, including their phone number.
Reasons for Changing SRD Grant Number
Before updating your SRD grant number, it is essential to consider the reasons behind your decision.
Some of the common reasons for changing the SRD grant number include changing phone service providers, losing or damaging your phone, or simply wanting to update your contact details.
It is also important to note that updating your SRD grant number will not affect your grant payments or eligibility.
Step-by-Step Process to Change SRD Grant Number
Changing your SRD grant number is a straightforward process that can be completed through various channels.
Here is a step-by-step guide to help you update your SRD grant number:
Updating SRD Grant Number via USSD Code
To update your SRD grant number via USSD code, dial 1347737# and follow the prompts.
You will be required to enter your ID number and existing phone number to verify your identity.
Once verified, you can select the option to update your phone number and enter your new phone number.
Updating SRD Grant Number via WhatsApp
To update your SRD grant number via WhatsApp, send a message to the SASSA WhatsApp number 082 046 8553.
You will be required to provide your ID number and existing phone number to verify your identity.
Once verified, you can request to update your phone number and provide your new phone number.
Updating SRD Grant Number via SASSA Website
To update your SRD grant number via the SASSA website, visit the SASSA website and click on the “Update My Details” option.
You will be required to enter your ID number and existing phone number to verify your identity.
Once verified, you can select the option to update your phone number and enter your new phone number.
Updating SRD Grant Number via SASSA Office
To update your SRD grant number via a SASSA office, visit your nearest SASSA office and inform the officials that you wish to update your phone number.
You will be required to provide your ID number and existing phone number to verify your identity.
Once verified, the officials will assist you in updating your phone number.
What Happens After Updating SRD Grant Number
After updating your SRD grant number, you will receive a confirmation message or email from SASSA.
This confirmation will serve as proof that your SRD grant details have been updated.
It is essential to ensure that your new phone number is active and able to receive SMS notifications, as SASSA will use this number to communicate with you regarding your grant.
Important Information to Remember
When updating your SRD grant number, it is essential to remember the following important information:
Verification Process
When updating your SRD grant number, you will be required to undergo a verification process to ensure that your identity and details are correct.
This verification process may involve providing your ID number, existing phone number, and other personal details.
Update Confirmation
Once your SRD grant number has been updated, you will receive a confirmation message or email from SASSA.
This confirmation will serve as proof that your SRD grant details have been updated.
Grant Payments
Updating your SRD grant number will not affect your grant payments or eligibility.
You will continue to receive your grant payments as scheduled, provided that you continue to meet the eligibility criteria for the SRD grant.