The Special Relief of Distress (SRD) grant is a vital financial assistance program provided by the South African Social Security Agency (SASSA) to support individuals in need.
If your SRD grant application is declined, you have the right to appeal the decision.
However, tracking the status of your appeal can be a daunting task.
The Appeal Process
Before checking the status of your appeal, it’s essential to understand the appeal process.
When you submit an appeal, SASSA will review your application and the decision to decline your grant.
This process may take several weeks, and you will be notified of the outcome via SMS or email.
Checking Your Appeal Status Online
You can check the status of your SRD grant appeal online through the SASSA website. To do this:
Visit the SASSA Website
Go to the SASSA website and click on the “Check appeal status” option.
Enter Your Appeal Reference Number
Enter your appeal reference number, which can be found on your appeal application form or the acknowledgement letter sent by SASSA.
Enter Your ID Number
Enter your ID number to verify your identity.
View Your Appeal Status
Once you have entered the required information, click on the “Submit” button to view your appeal status.
Checking Your Appeal Status via WhatsApp
You can also check the status of your SRD grant appeal via WhatsApp. To do this:
Save the SASSA WhatsApp Number
Save the SASSA WhatsApp number (082 046 8553) on your phone.
Send a Message with Your Appeal Reference Number
Send a message to the SASSA WhatsApp number with your appeal reference number.
Receive Your Appeal Status
You will receive a response with your appeal status.
Checking Your Appeal Status via USSD
You can also check the status of your SRD grant appeal via USSD. To do this:
Dial the SASSA USSD Code
Dial the SASSA USSD code (*134*7737#).
Select the Appeal Status Option
Select the “Appeal status” option from the menu.
Enter Your Appeal Reference Number
Enter your appeal reference number.
View Your Appeal Status
Once you have entered the required information, you will be able to view your appeal status.
Tips for Tracking Your Appeal Status
To ensure that you stay up-to-date with the status of your appeal, consider the following tips:
Check Your Appeal Status Regularly
Check your appeal status regularly to stay informed about the progress of your appeal.
Keep Your Appeal Reference Number Handy
Keep your appeal reference number handy to ensure that you can easily check your appeal status.
Contact SASSA if You Have Questions
If you have questions or concerns about your appeal status, contact SASSA for assistance.