As a recipient of the Special Relief of Distress (SRD) grant, it’s essential to stay informed about the status of your application.
The South African Social Security Agency (SASSA) provides an online platform for applicants to check their SRD grant status.
SRD Grant Application Status
Before we dive into the steps to check your SRD grant status online, let’s briefly discuss the different application statuses you may encounter.
Your application status may be:
Application Received
This status indicates that SASSA has received your application and is reviewing it.
Application Processing
This status means that your application is being processed, and SASSA is verifying the information you provided.
Application Approved
If your application is approved, you’ll receive a notification with instructions on how to collect your grant.
Application Rejected
If your application is rejected, you’ll receive a notification explaining the reasons for the rejection.
Checking Your SRD Grant Status Online
To check your SRD grant status online, follow these easy steps:
Step 1: Visit the SASSA Website
Visit the SASSA website and click on the “SRD Grant” tab.
Step 2: Click on “Application Status”
Click on the “Application Status” button and select “SRD Grant” from the dropdown menu.
Step 3: Enter Your ID Number and Application Reference Number
Enter your ID number and application reference number in the required fields.
Make sure to enter the correct information to avoid errors.
Step 4: Click on “Submit”
Click on the “Submit” button to view your application status.
Alternative Methods to Check Your SRD Grant Status
If you’re unable to check your SRD grant status online, there are alternative methods you can use:
SASSA Call Centre
You can contact the SASSA call centre on 0800 60 10 11 (toll-free) or 012 400 2000 (landline) to inquire about your application status.
SASSA Office
You can visit your local SASSA office and ask about your application status.
Make sure to bring your ID document and application reference number.
SASSA has introduced a WhatsApp service that allows you to check your application status.
Send a message to 082 046 8553 with the word “SRD” followed by your ID number and application reference number.
Common Errors When Checking Your SRD Grant Status Online
When checking your SRD grant status online, you may encounter errors. Here are some common errors and how to resolve them:
Incorrect ID Number or Application Reference Number
Make sure to enter the correct ID number and application reference number.
If you’re still experiencing errors, try clearing your browser cache and cookies.
Technical Issues
If you’re experiencing technical issues, try using a different browser or device.
You can also contact the SASSA call centre for assistance.
Tips for Checking Your SRD Grant Status Online
Here are some tips to keep in mind when checking your SRD grant status online:
Use a Secure Internet Connection
Make sure to use a secure internet connection to avoid any security risks.
Keep Your Application Reference Number Handy
Keep your application reference number handy to avoid errors when checking your application status.
Check Your Application Status Regularly
Check your application status regularly to stay informed about the progress of your application.