The Special Relief of Distress (SRD) grant is a vital support system provided by the South African Social Security Agency (SASSA) to help citizens who are struggling financially.
If you are a beneficiary of the SRD grant, it is essential to keep your contact information up to date to ensure that you receive important notifications and payments.
Updating Your Cell Number with SASSA
If you need to update your cell number with SASSA, you can do so through various channels.
The easiest way to update your cell number is via the SASSA website or the SASSA WhatsApp line.
Changing Your Cell Number via the SASSA Website
To update your cell number via the SASSA website, follow these steps:
- Visit the SASSA website
- Click on the “My Account” tab
- Enter your ID number and password to log in
- Click on the “Update Contact Details” button
- Enter your new cell number and confirm it
- Click on the “Save Changes” button to update your cell number
Changing Your Cell Number via the SASSA WhatsApp Line
To update your cell number via the SASSA WhatsApp line, follow these steps:
- Send a WhatsApp message to the SASSA WhatsApp number, 082 046 8553
- Type “Update cell number” and your new cell number
- Send the message and wait for a response from SASSA
Using the SASSA SRD Grant Website to Update Your Cell Number
The SASSA SRD grant website is another platform where you can update your cell number. To do so, follow these steps:
- Visit the SASSA SRD grant website
- Click on the “Update Contact Details” button
- Enter your ID number and password to log in
- Click on the “Update Cell Number” button
- Enter your new cell number and confirm it
- Click on the “Save Changes” button to update your cell number
Visiting a SASSA Office to Update Your Cell Number
If you prefer to update your cell number in person, you can visit a SASSA office near you. To do so, follow these steps:
- Find your nearest SASSA office using the SASSA website
- Visit the office during working hours
- Bring your ID document and proof of address
- Inform the SASSA official that you want to update your cell number
- Provide your new cell number and confirm it
- The SASSA official will update your cell number on the system
What to Do If You Encounter Issues Updating Your Cell Number
If you encounter any issues while updating your cell number, you can contact SASSA for assistance. You can do so by:
- Calling the SASSA toll-free number, 0800 60 10 11
- Sending a WhatsApp message to the SASSA WhatsApp number, 082 046 8553
- Visiting a SASSA office near you
Remember to have your ID number and new cell number ready when contacting SASSA for assistance.