The Special Relief of Distress (SRD) grant is a vital support system provided by the South African Social Security Agency (SASSA) to help citizens who are struggling financially.
If you are a beneficiary of the SRD grant, it is essential to keep your contact information up to date to ensure that you receive important notifications and payments.
Updating Your Phone Number with SASSA
If you need to update your phone number with SASSA, you can do so through various channels.
The easiest way to update your phone number is via the SASSA website or the SASSA WhatsApp line.
Changing Your Phone Number via the SASSA Website
To update your phone number via the SASSA website, follow these steps:
- Visit the SASSA website
- Click on the “My Account” tab
- Enter your ID number and password to log in
- Click on the “Update Contact Details” button
- Enter your new phone number and confirm it
- Click on the “Save Changes” button to update your phone number
Changing Your Phone Number via the SASSA WhatsApp Line
To update your phone number via the SASSA WhatsApp line, follow these steps:
- Send a WhatsApp message to the SASSA WhatsApp number, 082 046 8553
- Type “Update phone number” and your new phone number
- Send the message and wait for a response from SASSA
Changing Your Phone Number at a SASSA Office
If you prefer to update your phone number in person, you can visit a SASSA office near you. To do so, follow these steps:
- Find your nearest SASSA office using the SASSA website
- Visit the office during working hours
- Bring your ID document and proof of address
- Inform the SASSA official that you want to update your phone number
- Provide your new phone number and confirm it
- The SASSA official will update your phone number on the system
Required Documents for Changing Phone Number
When changing your phone number, you may need to provide certain documents, such as:
- Your ID document
- Proof of address
Timeline for Changing Phone Number
The process of changing your phone number is relatively quick and easy.
If you are changing your phone number via the SASSA website or WhatsApp line, the changes will be made immediately.
However, if you are visiting a SASSA office, the changes may take a few days to be processed.