The Special Relief of Distress (SRD) grant is a vital support system provided by the South African Social Security Agency (SASSA) to help citizens who are struggling financially.
If you are a beneficiary of the SRD grant, you may need to update your contact information from time to time.
One common query is how long it takes to change your cell number for the SRD grant. .
Updating Your Cell Number with SASSA
If you need to update your cell number with SASSA, you can do so through various channels, including:
- The SASSA website
- The SASSA WhatsApp line
- SASSA offices
Timeline for Changing Cell Number via the SASSA Website
If you update your cell number via the SASSA website, the changes will be made immediately.
However, it may take a few hours for the changes to reflect on the SASSA system.
Timeline for Changing Cell Number via the SASSA WhatsApp Line
If you update your cell number via the SASSA WhatsApp line, the changes will be made within 24 to 48 hours.
You will receive a confirmation message from SASSA once the changes have been made.
Timeline for Changing Cell Number at a SASSA Office
If you update your cell number at a SASSA office, the changes will be made immediately.
However, it may take a few days for the changes to reflect on the SASSA system.
Factors Affecting the Timeline
The timeline for changing your cell number may be affected by various factors, including:
- The channel used to update your cell number
- The volume of requests received by SASSA
- Technical issues or system downtime
What to Do If You Encounter Delays
If you encounter delays in updating your cell number, you can contact SASSA for assistance.
You can reach SASSA via phone, email, or in person at a SASSA office.
Importance of Keeping Your Contact Information Up to Date
It is essential to keep your contact information up to date to ensure that you receive important notifications and payments from SASSA.
If your contact information is not up to date, you may miss important messages or experience delays in receiving your payments.