As a recipient of the Social Relief of Distress (SRD) grant, it is essential to ensure that your payment information is up to date.
If you need to change your account number for SRD grant payments, you can do so by following a simple process.
Reasons for Changing Your Account Number
There are several reasons why you may need to change your account number for SRD grant payments. Some of the common reasons include:
- Changing banks or financial institutions
- Closing your current bank account and opening a new one
- Receiving a new bank account number due to a change in your personal circumstances
How to Change Your Account Number Online
To change your account number online, you can visit the SRD website and follow these steps:
- Click on the “My Account” tab and log in to your account
- Click on the “Payment Details” tab and select “Edit”
- Enter your new account number and confirm the change
- Click on the “Save” button to update your payment information
Changing Your Account Number via WhatsApp
You can also change your account number via WhatsApp.
To do this, you will need to send a message to the SASSA WhatsApp number with your ID number and new account number.
How to Send a WhatsApp Message to SASSA
To send a WhatsApp message to SASSA, follow these steps:
- Save the SASSA WhatsApp number on your phone
- Open WhatsApp and start a new conversation with the SASSA number
- Type a message with your ID number and new account number
- Send the message and wait for a response from SASSA
Changing Your Account Number at a SASSA Office
If you prefer to change your account number in person, you can visit a SASSA office.
To do this, you will need to take your ID book and proof of your new account number to the office.
What to Take to a SASSA Office
To change your account number at a SASSA office, you will need to take the following documents:
- Your ID book
- Proof of your new account number, such as a bank statement or letter from your bank
Confirmation of Account Number Change
Once you have changed your account number, you will receive a confirmation message from SASSA.
This message will confirm that your account number has been updated and that your SRD grant payments will be made to your new account.
What to Do If You Don’t Receive a Confirmation Message
If you don’t receive a confirmation message from SASSA, you can contact the SASSA call centre or visit a SASSA office to confirm that your account number has been updated.