How To Change Number In SRD Grant

The Special COVID-19 Social Relief of Distress (SRD) grant is a vital financial assistance program provided by the South African Social Security Agency (SASSA) to support vulnerable individuals affected by the COVID-19 pandemic.

One of the essential aspects of managing your SRD grant is ensuring that your contact information, including your phone number, is up to date.

Updating Your Phone Number

It is essential to keep your phone number updated in your SRD grant application, as SASSA uses this information to communicate with you regarding your grant application and payments.

If you have changed your phone number, you must update it in your SRD grant application to avoid missing important notifications.

Reasons to Change Your Phone Number

There are several reasons why you may need to change your phone number in your SRD grant application. These include:

  • You have changed your phone number and want to update your contact information.
  • You are experiencing difficulties receiving SMS notifications from SASSA due to your current phone number.
  • You want to add or remove a phone number from your SRD grant application.

How to Change Your Phone Number Online

To change your phone number online, follow these steps:

  1. Visit the SASSA SRD grant website.
  2. Click on the “Application” tab and select “Reapply”.
  3. Enter your ID number and phone number to log in.
  4. Click on the “Update Personal Details” tab.
  5. Select “Phone Number” and enter your new phone number.
  6. Click “Update” to save the changes.

How to Change Your Phone Number via WhatsApp

To change your phone number via WhatsApp, follow these steps:

  1. Send a WhatsApp message to the SASSA WhatsApp line at 082 046 8553.
  2. Type “Change phone number” and send the message.
  3. Follow the prompts to enter your ID number and new phone number.
  4. Confirm the changes to update your phone number.

How to Change Your Phone Number at a SASSA Office

To change your phone number at a SASSA office, follow these steps:

  1. Visit your local SASSA office in person.
  2. Bring your ID document and proof of your new phone number.
  3. Inform the SASSA representative that you want to change your phone number.
  4. Fill out the required form and submit it to the SASSA representative.
  5. Wait for confirmation that your phone number has been updated.

SASSA Contact Details

If you need assistance with changing your phone number or have any other queries related to your SRD grant application, you can contact SASSA using the following contact details:

  • SASSA WhatsApp Line: 082 046 8553
  • SASSA Toll-Free Number: 0800 60 10 11
  • SASSA Email Address: grantenquiries@sassa.gov.za