As a recipient of the Social Relief of Distress (SRD) R350 grant, it is essential to keep your contact information up to date.
This ensures that you receive important notifications and updates about your grant.
The Importance of Keeping Your Contact Information Up to Date
Keeping your contact information up to date is vital to ensure that you receive important notifications and updates about your grant.
If your phone number changes, you must update it with the South African Social Security Agency (SASSA) to avoid missing important messages.
Consequences of Not Updating Your Contact Information
If you do not update your contact information and your phone number changes, you may miss important messages from SASSA.
This could lead to delays or disruptions in your grant payments.
Changing Your Phone Number on the SRD R350 Grant Online
To change your phone number on the SRD R350 grant online, you can follow these steps:
- Visit the SRD website and log in to your account
- Click on the “My Profile” tab
- Select “Edit” next to your phone number
- Enter your new phone number and confirm the change
Required Information for Changing Your Phone Number Online
To change your phone number online, you will need to provide your ID number and grant application number.
You will also need to confirm your new phone number.
Changing Your Phone Number on the SRD R350 Grant via WhatsApp
You can also change your phone number on the SRD R350 grant via WhatsApp.
To do this, you will need to send a message to the SASSA WhatsApp number with your ID number, grant application number, and new phone number.
How to Send a WhatsApp Message to SASSA
To send a WhatsApp message to SASSA, follow these steps:
- Save the SASSA WhatsApp number on your phone
- Open WhatsApp and start a new conversation with the SASSA number
- Type a message with your ID number, grant application number, and new phone number
- Send the message and wait for a response from SASSA
Changing Your Phone Number on the SRD R350 Grant at a SASSA Office
If you prefer to change your phone number in person, you can visit a SASSA office.
To do this, you will need to take your ID book and grant application number to the office.
What to Take to a SASSA Office
To change your phone number at a SASSA office, you will need to take the following documents:
- Your ID book
- Your grant application number
- Proof of your new phone number (e.g. a utility bill or bank statement)
Confirmation of Phone Number Change
Once you have changed your phone number, you will receive a confirmation message from SASSA.
This message will confirm that your phone number has been updated and that you will receive future notifications on your new phone number.
What to Do If You Don’t Receive a Confirmation Message
If you don’t receive a confirmation message from SASSA, you can contact the SASSA call centre or visit a SASSA office to confirm that your phone number has been updated.