The Special Relief of Distress (SRD) grant is a vital support system provided by the South African Social Security Agency (SASSA) to help citizens who are struggling financially.
If you are a beneficiary of the SRD grant, you may need to change your payment method from time to time.
Payment Methods Available for SRD Grant
SASSA offers various payment methods for the SRD grant, including:
- Bank transfers
- Cash send
- Post Office
- SASSA card
Changing Your Payment Method via the SASSA Website
To change your payment method via the SASSA website, follow these steps:
- Visit the SASSA website
- Click on the “My Account” tab
- Enter your ID number and password to log in
- Click on the “Update Payment Details” button
- Select your new payment method and enter the required details
- Click on the “Save Changes” button to update your payment method
Changing Your Payment Method via the SASSA WhatsApp Line
To change your payment method via the SASSA WhatsApp line, follow these steps:
- Send a WhatsApp message to the SASSA WhatsApp number, 082 046 8553
- Type “Change payment method” and your new payment method
- Send the message and wait for a response from SASSA
Changing Your Payment Method at a SASSA Office
If you prefer to change your payment method in person, you can visit a SASSA office near you. To do so, follow these steps:
- Find your nearest SASSA office using the SASSA website
- Visit the office during working hours
- Bring your ID document and proof of address
- Inform the SASSA official that you want to change your payment method
- Select your new payment method and provide the required details
- The SASSA official will update your payment method on the system
Required Documents for Changing Payment Method
When changing your payment method, you may need to provide certain documents, such as:
- Your ID document
- Proof of address
- Bank account details (if selecting bank transfer as your payment method)
Timeline for Changing Payment Method
The process of changing your payment method is relatively quick and easy.
If you are changing your payment method via the SASSA website or WhatsApp line, the changes will be made immediately.
However, if you are visiting a SASSA office, the changes may take a few days to be processed.