The Special COVID-19 Social Relief of Distress (SRD) grant has been a vital source of support for many South Africans during the pandemic.
However, recipients may need to update their personal details, including their phone numbers, to ensure uninterrupted payment.
Updating Personal Details on the SRD Grant
To change your phone number on the SRD grant, you will need to update your personal details on the South African Social Security Agency (SASSA) system.
This can be done through various channels, including the SASSA website, WhatsApp, and USSD.
Using the SASSA Website
To update your phone number using the SASSA website, follow these steps:
Go to the SASSA website.
Click on the “SRD Grant” tab.
Select “Application Status” and enter your ID number and phone number.
Click on “Update Personal Details” and enter your new phone number.
Confirm your changes and submit.
Using WhatsApp
You can also update your phone number using WhatsApp:
Add the SASSA WhatsApp number 082 046 8553 to your contacts.
Send a message with the text “SRD” followed by your ID number and new phone number.
You will receive a confirmation message once your details have been updated.
Using USSD
Alternatively, you can use USSD to update your phone number:
Dial 1347737# on your phone.
Follow the prompts to enter your ID number and new phone number.
Confirm your changes and submit.
Verifying Your New Phone Number
Once you have updated your phone number, SASSA will send a verification message to your new number.
This message will contain a unique verification code that you must enter to confirm your changes.
To verify your new phone number:
Enter the verification code sent to your new phone number.
Confirm your changes and submit.
What to Do If You Encounter Issues
If you encounter any issues while trying to update your phone number, you can contact SASSA for assistance:
Call the SASSA call centre at 0800 60 10 11.
Send an email to srd@sassa.gov.za.
Visit your nearest SASSA office.
Keeping Your Personal Details Up to Date
It is essential to keep your personal details up to date to ensure that you receive your SRD grant payments without interruption.
Make sure to update your phone number and other personal details whenever necessary.
By following these steps, you can easily change your phone number on the SRD grant and ensure that you continue to receive your payments without any disruptions.