How To Update Phone Number On SRD Grant

The Special Relief of Distress (SRD) grant is a vital support system for millions of South Africans.

To ensure seamless communication and efficient grant disbursement, it’s essential to keep personal details up-to-date, particularly your phone number.

Eligibility and Requirements

Before proceeding with the update process, ensure you meet the eligibility criteria for the SRD grant.

The South African Social Security Agency (SASSA) requires applicants to be South African citizens, permanent residents, or refugees.

Additionally, you must be between the ages of 18 and 60, unemployed, and not receiving any other government grants.

To update your phone number, you’ll need to provide your:

  • ID number
  • SRD grant reference number
  • New phone number

Updating Your Phone Number via USSD

SASSA provides an easy and convenient way to update your phone number using the USSD service. To do so:

  1. Dial 1347737# on your phone.
  2. Follow the prompts to select the “Update Phone Number” option.
  3. Enter your ID number and SRD grant reference number.
  4. Enter your new phone number and confirm it.
  5. You’ll receive a confirmation message indicating that your phone number has been updated.

Updating Your Phone Number via the SASSA Website

Alternatively, you can update your phone number through the SASSA website. Here’s how:

  1. Visit the SASSA website.
  2. Click on the “Apply for SRD Grant” tab.
  3. Select the “Update Phone Number” option.
  4. Enter your ID number and SRD grant reference number.
  5. Enter your new phone number and confirm it.
  6. You’ll receive a confirmation message indicating that your phone number has been updated.

Security Measures to Ensure Your Information is Protected

When updating your phone number, it’s essential to ensure that your personal information is protected. Here are some security measures to keep in mind:

  • Only use the official SASSA website or USSD service to update your phone number.
  • Never share your personal information, including your ID number and SRD grant reference number, with anyone.
  • Use a secure internet connection when updating your phone number online.
  • Keep your phone and computer software up-to-date with the latest security patches.

Updating Your Phone Number at a SASSA Office

If you’re unable to update your phone number using the USSD service or website, you can visit a SASSA office in person. Here’s what you need to do:

  1. Find your nearest SASSA office using the SASSA website.
  2. Take your ID book and SRD grant reference number with you.
  3. Inform the SASSA representative that you need to update your phone number.
  4. Provide your new phone number and confirm it.
  5. The SASSA representative will update your phone number on the system.

What to Expect After Updating Your Phone Number

After updating your phone number, you can expect the following:

  • You’ll receive a confirmation message from SASSA indicating that your phone number has been updated.
  • Your new phone number will be used for all future communication regarding your SRD grant.
  • Ensure that your new phone number is active and able to receive SMS notifications from SASSA.

Maintaining Accurate Information

It’s essential to keep your personal information up-to-date to ensure that you receive your SRD grant without any disruptions.

By updating your phone number, you’ll ensure that SASSA can communicate with you efficiently.

Remember to also update your address and other personal details if they change.