The South African Social Security Agency (SASSA) is responsible for distributing various social grants to eligible citizens.
With millions of beneficiaries relying on these grants, it’s essential to know the operating hours of SASSA offices.
SASSA Office Hours
SASSA offices typically operate from Monday to Friday, with specific hours varying depending on the location.
Most offices are open from 8:00 am to 4:00 pm, with some closing earlier or later.
However, these hours may be subject to change, and it’s always best to confirm with your local SASSA office for their specific operating hours.
Saturday Operations
Unfortunately, SASSA offices are generally not open on Saturdays.
This means that beneficiaries and applicants cannot visit their local SASSA office on a Saturday to apply for grants, collect payments, or resolve any issues related to their grants.
If you need assistance with your grant, you’ll need to plan your visit during the weekday operating hours.
Alternative Options for Saturday Assistance
While SASSA offices are not open on Saturdays, there are alternative options available for beneficiaries who require assistance. For example, you can:
Contact the SASSA Call Centre
The SASSA call centre is available to assist with queries and concerns related to grants.
You can contact them on 0800 60 10 11 (toll-free) or 012 400 2000 ( Pretoria office).
The call centre operates from Monday to Friday, 8:00 am to 4:00 pm.
Use the SASSA Website
The SASSA website provides a wealth of information on grants, application processes, and payment schedules.
You can also use the website to check the status of your grant application or payment.
Visit a SASSA-Approved Payment Point
SASSA has approved various payment points, such as post offices and retail stores, where beneficiaries can collect their grants.
These payment points may operate on Saturdays, but the specific hours will vary depending on the location.
Payment Schedules and Grant Collection
SASSA grants are typically paid on specific dates each month, which are announced in advance.
Beneficiaries can collect their grants at approved payment points on the designated payment dates.
If you’re unsure about the payment schedule or grant collection process, you can contact the SASSA call centre or visit their website for more information.
Applying for Grants and Submitting Documents
If you need to apply for a grant or submit supporting documents, you’ll need to visit your local SASSA office during their weekday operating hours.
SASSA offices are not equipped to accept applications or documents on Saturdays.
However, you can download application forms from the SASSA website and complete them in advance to save time when you visit the office.