SASSA SRD Change Phone Number

As a recipient of the SASSA Social Relief of Distress (SRD) grant, it is essential to ensure that your contact information is up-to-date and accurate.

One of the most important pieces of information is your phone number, as SASSA uses this to communicate with you regarding your grant.

If you need to change your phone number, this article will guide you through the process.

Why Change Your Phone Number?

There are several reasons why you may need to change your phone number.

Perhaps you have lost your phone, changed service providers, or simply want to update your contact information.

Whatever the reason, it is essential to update your phone number with SASSA to ensure that you continue to receive important communications regarding your grant.

How to Change Your Phone Number

Changing your phone number is a relatively straightforward process.

To do so, you will need to follow these steps:

Step 1: Gather Required Information

Before you start the process, make sure you have the following information readily available:

  • Your ID number or grant application number
  • Your current phone number (if you have one)
  • Your new phone number

Step 2: Update Your Phone Number Online

To update your phone number online, follow these steps:

  1. Visit the SASSA SRD website.
  2. Click on the “Reconsideration” tab.
  3. Select “Change Phone Number” from the drop-down menu.
  4. Enter your ID number or grant application number and your current phone number (if you have one).
  5. Enter your new phone number and confirm it.
  6. Click “Submit” to update your phone number.

Step 3: Update Your Phone Number via WhatsApp

Alternatively, you can update your phone number via WhatsApp. To do so, follow these steps:

  1. Save the SASSA SRD WhatsApp number (082 046 8553) on your phone.
  2. Send a message to the SASSA SRD WhatsApp number with the following format: “Change phone number [Your ID number or grant application number] [Your new phone number]”.
  3. Wait for a response from SASSA confirming that your phone number has been updated.

Step 4: Update Your Phone Number via USSD

You can also update your phone number via USSD. To do so, follow these steps:

  1. Dial 1347737# on your phone.
  2. Follow the prompts to update your phone number.
  3. Enter your ID number or grant application number and your new phone number.
  4. Confirm your new phone number.
  5. Wait for a response from SASSA confirming that your phone number has been updated.

What to Do If You Encounter Issues

If you encounter any issues while trying to update your phone number, there are several options available to you.

You can contact the SASSA SRD call center on 0800 60 10 11 for assistance.

Alternatively, you can visit your nearest SASSA office for help.

Tips for Keeping Your Phone Number Up-to-Date

To ensure that you continue to receive important communications from SASSA, it is essential to keep your phone number up-to-date. Here are some tips to help you do so:

  • Make sure to update your phone number with SASSA whenever you change your phone number.
  • Double-check that your phone number is accurate and up-to-date.
  • Consider saving the SASSA SRD WhatsApp number and USSD code on your phone for easy access.

Additional Resources

For more information on how to change your phone number or to access additional resources, you can visit the SASSA SRD website.

You can also contact the SASSA SRD call center on 0800 60 10 11 for assistance.