As a recipient of the SASSA Social Relief of Distress (SRD) grant, it is essential to ensure that your contact information is up-to-date and accurate.
This includes your phone number, email address, and physical address.
Why Update Your Contact Details?
There are several reasons why you may need to update your contact details with SASSA.
Perhaps you have moved to a new address, changed your phone number, or updated your email address.
Whatever the reason, it is essential to ensure that SASSA has your most up-to-date contact information.
This will ensure that you continue to receive important communications regarding your grant, including payment notifications and eligibility assessments.
How to Update Your Contact Details Online
To update your contact details online, follow these steps:
Visit the SASSA SRD website. Click on the “Reconsideration” tab and select “Update Contact Details” from the drop-down menu.
Enter your ID number or grant application number and your current contact details.
Update your contact details as necessary and click “Submit” to save the changes.
How to Update Your Contact Details via WhatsApp
Alternatively, you can update your contact details via WhatsApp. To do so, follow these steps:
Save the SASSA SRD WhatsApp number (082 046 8553) on your phone.
Send a message to the SASSA SRD WhatsApp number with the following format:
“Update contact details [Your ID number or grant application number] [Your new contact details]”.
Wait for a response from SASSA confirming that your contact details have been updated.
How to Update Your Contact Details via USSD
You can also update your contact details via USSD. To do so, follow these steps:
Dial 1347737# on your phone. Follow the prompts to update your contact details.
Enter your ID number or grant application number and your new contact details.
Confirm your new contact details.
Wait for a response from SASSA confirming that your contact details have been updated.
What to Do If You Encounter Issues
If you encounter any issues while trying to update your contact details, there are several options available to you.
You can contact the SASSA SRD call center on 0800 60 10 11 for assistance.
Alternatively, you can visit your nearest SASSA office for help.
Tips for Keeping Your Contact Details Up-to-Date
To ensure that you continue to receive important communications from SASSA, it is essential to keep your contact details up-to-date.
Here are some tips to help you do so:
Make sure to update your contact details with SASSA whenever you change your phone number, email address, or physical address.
Double-check that your contact details are accurate and up-to-date.
Consider saving the SASSA SRD WhatsApp number and USSD code on your phone for easy access.
Additional Resources
For more information on how to update your contact details or to access additional resources, you can visit the SASSA SRD website.
You can also contact the SASSA SRD call center on 0800 60 10 11 for assistance.