The Special COVID-19 Social Relief of Distress Grant (SRD Grant) is a vital support system for millions of South Africans who are struggling to make ends meet.
The grant, which is administered by the South African Social Security Agency (SASSA), provides a monthly payment of R350 to eligible beneficiaries.
One of the most frequently asked questions by SRD Grant beneficiaries is:
“When will payments start?”
SRD Grant Payment Schedule
SASSA has announced that SRD Grant payments will be made on a monthly basis.
The payment schedule is as follows: payments will be made from the 2nd day of every month, and beneficiaries will receive an SMS notification when their payment is ready.
It’s essential to note that the payment date may vary due to public holidays or other unforeseen circumstances.
How to Check Your SRD Grant Payment Status
To check your SRD Grant payment status, you can use the SASSA SRD Grant status check online portal or contact the SASSA call centre on 0800 60 10 11 (toll-free).
You will need to provide your ID number and the phone number you used to apply for the grant.
The SASSA agent will then inform you of your payment status.
SRD Grant Payment Methods
SASSA offers various payment methods for SRD Grant beneficiaries. These include:
Cash Send
Cash Send is a payment method that allows beneficiaries to collect their grant payment at a participating retail store.
To use this method, beneficiaries need to provide their ID number and the phone number they used to apply for the grant.
EFT Payments
EFT (Electronic Funds Transfer) payments are made directly into the beneficiary’s bank account.
To use this method, beneficiaries need to provide their bank account details when applying for the grant.
Retail Stores
Beneficiaries can also collect their grant payment at participating retail stores, such as Pick n Pay, Boxer, or Shoprite.
SRD Grant Payment Delays
While SASSA strives to make payments on time, there may be instances where payments are delayed. This can be due to various reasons, such as:
Verification Issues
SASSA may need to verify the beneficiary’s identity or banking details, which can cause a delay in payment.
Technical Issues
Technical issues, such as system downtime or network connectivity problems, can also cause payment delays.
Public Holidays
Payments may be delayed due to public holidays, as SASSA offices and payment channels may be closed.
What to Do If Your Payment Is Delayed
If your SRD Grant payment is delayed, you can contact the SASSA call centre on 0800 60 10 11 (toll-free) to inquire about the status of your payment.
You can also visit your nearest SASSA office for assistance.
It’s essential to have your ID number and the phone number you used to apply for the grant readily available.
SRD Grant Payment Reconsideration
If your SRD Grant application is declined or your payment is delayed, you can request a reconsideration of your application.
To do this, you will need to contact the SASSA call centre or visit your nearest SASSA office.
You will need to provide reasons for the reconsideration and supporting documentation, if required.