Update Cellphone Number for SRD Grant | Step-by-Step Guide

The Social Relief of Distress (SRD) grant is a vital support system provided by the South African Social Security Agency (SASSA) to assist individuals in need.

To ensure that grant recipients receive important updates and notifications regarding their grant, it is essential to keep their contact information up to date.

Importance of Updating Cellphone Number

Keeping your cellphone number up to date is essential to ensure that you receive important notifications and updates regarding your SRD grant.

If your cellphone number is not up to date, you may miss important notifications, which could result in delays or disruptions to your grant payments.

Consequences of Not Updating Cellphone Number

Failure to update your cellphone number can result in missed notifications, delayed payments, and even grant cancellation.

If SASSA is unable to contact you due to an outdated cellphone number, they may assume that you are no longer eligible for the grant or that you have abandoned your grant application.

How to Update Cellphone Number for SRD Grant Online

Grant recipients can update their cellphone number for the SRD grant online through the SASSA website.

To do so, recipients will need to visit the SASSA website and follow these easy steps:

Step 1: Visit the SASSA Website

To update your cellphone number for the SRD grant online, you will need to visit the SASSA website.

Step 2: Click on the “SRD Grant” Tab

Once you are on the SASSA website, you will need to click on the “SRD Grant” tab, which is located on the top menu bar.

Step 3: Click on the “Update Contact Details” Tab

After clicking on the “SRD Grant” tab, you will need to click on the “Update Contact Details” tab, which is located on the left-hand side menu bar.

Step 4: Enter Your New Cellphone Number

To update your cellphone number, you will need to enter your new cellphone number in the required field.

Ensure that you enter your correct cellphone number to avoid any errors.

What Happens After Updating Cellphone Number

After updating your cellphone number for the SRD grant, you will receive a confirmation message from SASSA.

SASSA will then update your contact details and ensure that all future notifications and updates are sent to your new cellphone number.

How to Confirm Cellphone Number Update

You can confirm that your cellphone number has been updated by contacting the SASSA call center or visiting your local SASSA office.

You can also check your email or phone for a confirmation message from SASSA.

Updating Cellphone Number for SRD Grant via Phone or Email

Grant recipients can also update their cellphone number for the SRD grant via phone or email.

To do so, recipients will need to contact the SASSA call center or send an email to the SASSA email address.

Contact Information for SASSA Call Center and Email

The contact information for the SASSA call center and email is as follows:

  • SASSA Call Center: 0800 60 10 11
  • SASSA Email: srd@sassa.gov.za

Tips for Updating Cellphone Number for SRD Grant

To ensure that you can update your cellphone number for the SRD grant without any issues, here are some tips to follow:

Ensure You Have a Stable Internet Connection

To update your cellphone number for the SRD grant online, you will need a stable internet connection.

Ensure that your internet connection is working properly before attempting to update your cellphone number.

Use a Compatible Web Browser

To update your cellphone number for the SRD grant online, you will need to use a compatible web browser.

Ensure that your web browser is up to date and compatible with the SASSA website.

Have Your ID Number and Grant Reference Number Ready

To update your cellphone number for the SRD grant online, you will need to enter your ID number and grant reference number.

Ensure that you have these numbers ready before attempting to update your cellphone number.