Update SRD Grant Phone Number | Step-by-Step

The Social Relief of Distress (SRD) grant is a vital support system for millions of South Africans who are struggling to make ends meet.

The grant, which is administered by the South African Social Security Agency (SASSA), provides a monthly stipend to eligible individuals.

To ensure that you receive your SRD grant payments without any disruptions, it’s essential to keep your contact information up to date, including your phone number.

Importance of Updating Your Phone Number

Your phone number is a vital piece of information that SASSA uses to communicate with you about your SRD grant application.

If your phone number changes, you need to update it with SASSA to ensure that you receive important notifications about your grant.

Failure to update your phone number may result in you missing important messages, including notifications about payment dates and grant application status.

How to Update Your SRD Grant Phone Number

Updating your SRD grant phone number is a straightforward process that can be completed online or via SMS. Here’s how:

Option 1: Online Application

To update your phone number online, follow these steps:

  1. Visit the SASSA SRD website.
  2. Click on the “Application” tab.
  3. Select “Update Personal Details”.
  4. Enter your ID number and current phone number.
  5. Enter your new phone number and confirm it.
  6. Submit your application.

Option 2: SMS Application

To update your phone number via SMS, follow these steps:

  1. Send an SMS with the phrase “SRD” followed by your ID number and new phone number to 082 046 8553.
  2. You’ll receive a response asking you to confirm your phone number change.
  3. Reply with the phrase “Confirm” to confirm the change.

Verification Process

After submitting your application, SASSA will verify your new phone number to ensure that it’s correct and active.

This verification process may take a few days to complete.

Once your new phone number is verified, you’ll receive a notification from SASSA confirming the change.

Tips for Updating Your Phone Number

Here are some tips to keep in mind when updating your phone number:

  • Make sure you have your new phone number handy before starting the application process.
  • Double-check that your new phone number is correct and active before submitting your application.
  • Keep your old phone number active until your new number is verified by SASSA.

SRD Grant Contact Details

If you need to contact SASSA about your SRD grant application or phone number update, here are the contact details:

  • Phone: 0800 60 10 11 (toll-free)
  • Email: SRD@sassa.gov.za